Heather Seno

  • I’m a graphic designer, brand marketing enthusiast, and UX Researcher passionate about building accessible user experiences for both web-based products and in-person events.

    I specialize in qualitative research with a background in graphic design, social media marketing, community collaboration, and the fine art industry.

    I’m a creative thinker, an empathetic and curious designer and researcher keeping the user’s needs at the front of research and marketing.

    • Problem Solving

    • Creativity

    • Empathy

    • Innovation

    • Design Thinking

    • Communication

    • Collaboration

    • Teamwork

    • Analytical Thinking

    • Time Management

    • Relationship Building

    • Adobe CC

    • DSLR Photography

    • Google Suite

    • Microsoft Office

    • Email Marketing Systems

    • Constant Contact

    • Figma

    • Canva

  • Parish Administrator

    St. John's Episcopal Church

    Goals:

    • Create a recognizable brand

    • Update website

    • Increase social media presence

    • Build relationships across the Ohio Episcopal Diocese

    • Collaborate with the community of Province V of the Episcopal Church

    Results:

    • Increased awareness of St. John's missions and outreach

    • Yielded higher community response and support for missions

    Tasks:

    • Create all print collateral to use for Sunday Services and event promotion

    • Develop brand, create and adhere to style guides within all design

    • Coordinate all outreach, events, and schedules across multiple teams

    • Collaborate with committees regarding missions

    • Build engaging content for print, social media, email, and web

    • Guide all communications among staff, parish members, community members

    • Manage all parish needs

    District Lead, School-Based Behavior Intervention

    Youth Intensive Services

    Goals:

    • Create training systems for new hires

    • Collaborate across administration, educators, and support staff

    • Update education protocol regarding behavior plans

    • Increase staff productivity rates and client graduation rates

    Results:

    • Graduated 5 clients, up from 2 the previous year

    • Streamlined training systems yielding highly prepared staff across tasks and in emergency settings.

    Tasks:

    • Conduct diagnostic research, compile and manage all data

    • Collaborate with client families, school administrators, and behavioral care specialists

    • Apply data and build appropriate tasks, schedules, and present recommendations

    • Assist in meeting client goals and deliver empathetic client support and family care across teams

Contact Me
My Resume PDF